At Click World UAE, we aim to ensure complete customer satisfaction. Please review our policy regarding returns and refunds.

1. Return Eligibility
Products may be eligible for return within 3–7 days of delivery, depending on the item. To qualify, the product must be unused, in original condition, and include all packaging, accessories, and documentation.

2. Non-Returnable Items
Certain products may not be eligible for return, including:

• Opened or used laptops
• Customized or special-order items
• Products damaged due to misuse or mishandling

3. Damaged or Defective Products
If you receive a damaged or defective product, you must notify us within 24–48 hours of delivery. We will arrange a replacement or suitable resolution after verification.

4. Refund Process
Refunds are processed only after the returned product has been inspected and approved. Once approved, refunds will be issued via the original payment method or as agreed.

5. Processing Time
Refunds may take 5–10 business days to process depending on the payment method and bank policies.

6. Exchange Policy
Exchanges are subject to product availability. If the requested item is unavailable, a refund or alternative option will be offered.

7. Shipping Costs
Return shipping costs may be the responsibility of the customer unless the return is due to a defect or error from our side.

8. Order Cancellation
Orders can be canceled before shipment. Once the product has been dispatched, cancellation may not be possible.

9. Important Note
As we operate on a “Get a Quote” model, all purchases are considered final once the quote is approved and processed, unless covered under this return policy.s.